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Payment Scams

Scams by how money moved

Start here if money was sent, requested, or faked. Payment pages explain what changes when a scam involves Zelle, payment apps, cards, bank transfers, gift cards, wire transfers, or crypto.

Start with what happened to the money

The payment method affects what to save, who to contact, and what limits may apply. Start with whether money actually left your account, whether you only saw a fake payment notice, or whether a transfer happened without your approval.

Sent money, fake proof, or unauthorized transfer

If you sent money because someone deceived you, contact the provider connected to that payment and save the transaction details. If you received an email, screenshot, or pending-payment claim, check the real app or account before shipping anything or sending money back.

Marketplace scams often overlap with payment issues. Compare Facebook Marketplace scams or broader online marketplace scams when buying, selling, shipping, deposits, fake proof, or overpayment requests are involved.

Common questions

When should I start with a payment page?

Start here when money was sent, requested, reversed, faked, or moved without your approval.

Does this mean money can be recovered?

No page can promise that. Contact the bank, card issuer, payment app, exchange, or money transfer provider connected to the payment and ask what options apply.

What if the payment happened during a marketplace deal?

You may need both the payment page and the marketplace page, because the payment method and the buying or selling situation can each matter.